About Chef Cart
Chef Cart is a leading online grocery store based in Dhaka, Bangladesh. We began our journey in 2017, aiming to deliver our Bangladeshi customers the best quality groceries that is available in the country. You will find products ranging from all essential to all non-essential items. Looking into our catalog, you will find products that include Baking and cooking, Baby care, Frozen item, chaldal, moyda, Health and Beauty, etc.
The Company Founder
Chef Cart is owned by Sultan Shomrat. He is the second-generation owner of this company. This company used to be a local retailer of grocery products. Seeing the growth of online shopping sultan decided to completely move towards an online-based platform. There are a lot of people who are tricking customers into buying fake, unauthentic products and delivering bad customer service. Sultan Shomrat wanted to address such issues, which was another reason for making Chef Cart an online business.
Our Services
Chef Cart offers cash on delivery for customer’s convenience. You can buy bulk products at wholesale price. It is comparatively cheaper than buying individual items, so many customers opt for it. Customers have the option to return or replace the products whenever they want to. We are available 24/7. You can contact us through email, phone, or using social media. We have a chat option built-in to our site, so you can contact us from there also.
1. Baking
We are very popular for our baking essentials. Whether you want to bake cakes, muffins, we have everything in our store. In our baking section, you will find Food Color, Chocolate, Dairy & Non-Dairy Creamer, Decorative Toppings, Fruits, Nuts and Seeds.
2. Raw Food Items
We only offer only the freshest quality raw food items. Every raw product is handpicked by our team and all stocks are updated daily. You will get the freshest fruits, vegetables, dry fish, frozen fish, mutton, beef, chicken, and much more.
3. Kitchenware
Not only food items, you will find premium quality kitchenware and cookware from our store at an affordable rate. Buy bulk products at a larger discount.
4. Home & Cleaning
You can buy all the household essentials required to keep your home clean and fresh. Offering products that are cheap, as well as the premium ones.
Payment Procedure
Customers can pay via Cash-On-Delivery, Bkash, or Credit Card. Cash on delivery system is commonly chosen by most customers because of its convenience factors. We also want customers to check their products before paying, this helps to build their trust in us. If customers have any issues with either of the three payment options, then they can contact us for an alternative solution.
Delivery System
Once you place an order, our customer service team will confirm with you before delivering the product. All of the products will be checked by our quality control team to make sure that the product is up to date and authentic, then it will be sent to customers. You will receive products within 24 hours after ordering. We are currently operational only inside Dhaka City.
About Our Team
We are proud to have a big team of highly qualified members. Currently, the team consists of 50 staff. All are selected based on their unique skills required for the job. They are capable of doing bulk delivery service and managing multiple clients very easily and professionally.
FAQ - frequently asked questions
Are you doing free home delivery?
Yes, we offer free home delivery on all our products.
What are your delivery hours?
We deliver at any time of day.
Is there any refund policy?
In order to get a refund, products need to be intact just as you received it.
Do you have an exchange policy?
Customers can wish to exchange any product after buying it. Products need to be intact for it to be exchanged.
Should I pay any tip to the delivery man?
It is not required to pay any tip to our delivery man.
How is your product quality?
All of our products are collected from authentic merchants. We don’t sell fake or outdated products to our customers.
Are your products from authentic source?
All of our products are collected from authentic merchants. We don’t sell fake or outdated products to our customers.
Are your Raw Food Products Fresh?
Our raw food items such as Fruits, vegetables, Fish and meats are all 100% fresh. We update our stock every day.
Do you offer wholesale?
Yes, we offer wholesale option. You will get wholesale products at a cheaper rate than most of our competitors.
How can you contact us?
You can contact us at +8801938-855554 or send us an email at [email protected]. Alternatively, you can use our website’s built-in chat feature to directly talk to one of our customer service agents.
Conclusion
Chef Cart caters to provide its customers with the best service that we possibly can. We want to make online grocery shopping fun, enjoyable, and convenient. Don’t get fooled by fake retailers providing unauthentic products. Shop at Chef Cart for a safe and hassle-free experience. Looking into our catalog, you will find products that include Baking and cooking, Baby care, Frozen item, chaldal, moyda, Health and Beauty, etc.
